Legal Officer

Our Legal Officers play a critical role in helping deliver justice. If you’re intent on serving the public by delivering excellent service, and are enthusiastic about working with the judiciary, then this role gives you the opportunity to play a pivotal role within HM Courts & Tribunals Service (HMCTS).

About Ministry of Justice

Part of HMCTS, the Tribunals Directorate is responsible for the effective administration of Tribunals in England and Wales and non-devolved Tribunals in Scotland and Northern Ireland. We work with an independent judiciary across a wide range of jurisdictions to provide a fair, efficient and effective justice system. We would like to highlight that this is an office-based position, and the successful candidate will be expected to attend one of the below offices in person to these region :- Midlands, South East, West Midlands

What you'll do

• Manage and progress Residential Property tribunal cases from receipt through to completion.
• Review complex case files and identify actions required to move cases forward efficiently.
• Make informed, evidence-based case management decisions under delegated judicial authority.
• Remove barriers that could delay case progression and ensure timely resolution.
• Apply tribunal procedures, legislation, and established guidance accurately.
• Communicate professionally with judiciary members, legal representatives, government departments, and tribunal users.
• Liaise with internal HMCTS teams and external stakeholders to ensure effective case administration.
• Prepare and maintain accurate case records and documentation.
• Work independently while receiving guidance from Senior Legal Officers and judicial leadership.
• Deliver excellent customer service while maintaining confidentiality and impartiality.

What we're looking for

• Excellent analytical and decision-making skills.
• Ability to assess evidence objectively and make impartial decisions.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High attention to detail and excellent organisational skills.
• Ability to work independently and collaboratively within a professional team.
• Good problem-solving and critical thinking abilities.
• Strong IT and administrative skills.
• Commitment to fairness, integrity, and public service.
• Applicants should be able to demonstrate transferable experience involving structured decision-making within established policies, procedures, or legal frameworks.
• Suitable backgrounds may include:
• Legal Administration
• Court or Tribunal Administration
• Public Sector
• Government Services
• Regulatory Bodies
• Case Management
• Compliance
• Appeals Processing
• Administrative Decision Making
• Customer Service within regulated environments

Benefits

• Civil Service Pension Scheme.
• Competitive annual leave allowance.
• Flexible working opportunities.
• Structured training and professional development.
• Career progression within HMCTS.
• Supportive and inclusive working environment.
• Opportunity to contribute directly to the UK justice system.

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